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A deposit of £60.00 per holiday week is payable together with written confirmation of the holiday dates required.

The full cost of the holiday price is payable 56 days before the start of the holiday period.

Should the holiday period start within 56 days of initial booking, the full price is payable on confirmation. If booking a short break the full cost is required on booking and is non-refundable unless re-let. We can  offer weekly rentals over the Christmas and New Year period and 4 night short breaks, please telephone to make these bookings.

A housekeeping deposit is not required; however, we reserve the right to make a claim against you should any significant damage caused and/or excess cleaning required. We charge £20 per hour for cleaning. 

If you wish to change the dates of your holiday after booking, we will make every effort to accommodate your changes, but it may not always be possible to do this.

We strongly recommend that you take out an insurance policy (usually available through a travel agent or insurance broker) to cover the cost of cancellation of your holiday by you for any reason.(see section below)

If for any reason we have to cancel your holiday, a full refund of the cost of your stay at any cottage will be made. This is limited to the price paid to rent that cottage for the period agreed and does not include any consequential costs.  It is envisaged that this will only happen if the cottage becomes uninhabitable due to fire or similar reasons. Alternative accommodation may be available at one of our other cottages if you wish.

If after paying your deposit and before paying the balance you decide to cancel your holiday, the deposit is not refundable. Should you have to cancel your holiday after making full payment, please contact us immediately and then confirm in writing and let us know the circumstances. Normally the following will apply:

Notice of cancellation before start of holiday

Refund applicable

More than 28 days


27 to 14 days


Less than 14 days

Nil unless re-let

We will provide the cottage clean and with all amenities as described in our brochure.  The cost of electricity, gas and heating oil is included in the prices quoted, as is an initial supply of logs for the stoves.  Further supplies of logs are charged at cost (currently £3 for a basket of split logs).  Bed linen, pillows, towels etc. are provided in the price, and for holiday periods of more than one week, these will be changed at a mutually agreed time.

Entry to the cottage is after 4 p.m. on the first day and the cottage should be vacated by 10 am on the final day to allow cleaning for incoming visitors.  We ask that you arrive between 4.00 p.m. & 5.00 p.m. and not later than 6.00 p.m.  If you think you will arrive after 6 p.m. we ask that you notify us well in advance.  Due to staff members waiting at Parkmore for your arrival, it is now policy that if you have not arrived by 6.30 p.m. then you will not be allowed access until the following morning (unless it has been agreed previously).

The cottage should be kept clean and tidy and any damage or breakages must be paid for. Occupancy must NOT exceed the stated numbers in the brochures.

Dogs are allowed, by prior agreement, in certain cottages. Please check beforehand. The area is a farming community and dogs must be kept under control in the presence of livestock in neighbouring fields. Dogs should not be left alone in the property at any time.  There is a charge of £25.00 for bringing one dog to Parkmore and £10.00 for any thereafter; maximum of 2 dogs per cottage.

Should you experience any difficulties in relation to our cottages please notify Diane or Vivienne and they will endeavour to assist.

We retain the right to enter the premises at all reasonable times for reasonable purposes e.g. closing windows in the event of rain.   We also retain the right to refuse entry and to require the departure of anyone causing damage to the property or disturbance to others.

During the winter we will do our best to keep the approach roads open to all properties, however we cannot be held responsible if snowfalls are heavy and it is not possible to gain access.

We reserve the right to make a charge for cleaning at a rate of £20.00 per hour if the cottage is left in a dirty state.

Your agreement to these conditions of tenancy is assumed when you make full payment for your holiday.

Kindly note that we do not allow smoking in any of our cottages.

We offer self catering holiday accommodation and therefore reserve the right to make the final decision as to acceptance of any booking, regardless of how the booking is made if we feel that our accommodation is not suitable for the proposed use.  We welcome enquiries from genuine groups of holiday makers and certain long term lets.

Your agreement to these conditions of tenancy is assumed when you make full payment for your holiday.



Dufftown ∙ Keith ∙ Moray ∙ Scotland AB55 4DN
Tel: 01340 820072  Email: enquiries@parkmorecottages.com
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